BCBH Notice Of Cyber Incident
NOTICE OF CYBER INCIDENT
September 4, 2026
In connection with a July ransomware attack, Beaver County Behavioral Health (“BCBH”) has determined that there was unauthorized access to, and acquisition of, protected health information related to individuals who received services from BCBH. We take this matter very seriously because of our commitment to the privacy and security of all information we maintain. We are providing this notice to inform potentially impacted individuals and suggest ways that individuals can protect their information.
What Happened
Beginning on July 8, 2026, BCBH detected suspicious activity on our computer network. As soon as we learned this, we began working to investigate and determine the scope of the incident. We also reported this incident to federal law enforcement and worked with nationally recognized third-party cybersecurity and data forensics consultants. As part of the ongoing investigation, we determined that there was unauthorized access to BCBH’s network. During that time, the cyber criminals copied certain data from our network, which included protected health information.
We are conducting a thorough review of the impacted data to establish what information may have been involved, who may have been affected, and where those people reside so that we can provide notice. Upon completing our review, we will provide the required written notice to individuals. On September 4, 2026, BCBH mailed notification letters to the identified impacted individuals to date.
What Information Was Involved
Although the investigation is still ongoing, at this time and based upon our preliminary review we have determined that the protected health information contained information related to individuals who have received or are currently receiving services from BCBH. To date, we have determined that the following types of information were affected: name, date of birth, Social Security number, driver’s license number, dates of services, individual case identifying number, medical or health information, diagnosis/treatment information, healthcare provider name, medications, insurance identification number or insurance claims information and/or information related to services provided by BCBH.
What We Are Doing About It
To further enhance our security and to help prevent similar occurrences in the future, we have taken or will be taking the following steps:
1. Deployed software to enhance detection and accelerate response to cyber incidents;
2. Conducted enterprise-wide password resets;
3. Communicating with all staff regarding cyber threats and security; and
4. Continuing to take steps to further bolster our cyber defenses.
Additionally, BCBH notified the United States Department of Health and Human Services.
What You Can Do
We recommend that you take the following preventative measures to help detect and mitigate any misuse of your information:
1. Remain vigilant for incidents of fraud and identity theft by regularly reviewing your account statements, free credit reports, and Explanation of Benefits (EOB) forms for any unauthorized or suspicious activity. If you notice any health care services listed in your EOB that you did not receive, you should contact your health plan or doctor. Information on additional ways to protect your information, including how to obtain a free credit report and free security freeze, can be found at the end of this notice.
2. Report any incidents of suspected identity theft to your local law enforcement, state Attorney General, and the major credit bureaus.
For More Information
The privacy and security of your information is very important to BCBH, and we remain committed to protecting it. If you have any questions or concerns about this incident, you may call us at 724-891-2827, option 0, between 8:00 am to 4:30 pm, Monday through Friday, excluding major holidays.
MORE INFORMATION ABOUT IDENTITY THEFT AND WAYS TO PROTECT YOURSELF
Visit https://www.experian.com/blogs/ask-experian/category/fraud-and-identity-theft/ for general information regarding identity protection. You can obtain additional information about fraud alerts, security freezes, and preventing identity theft from the consumer reporting agencies listed below and the Federal Trade Commission (FTC) by calling its identity theft hotline: 877-438-4338; TTY: 1-866-653-4261. They also provide information online at https://consumer.ftc.gov/features/identity-theft. The FTC’s address is: Federal Trade Commission, Division of Privacy and Identity Protection, 600 Pennsylvania Avenue, NW, Washington, DC 20580. You have the ability to place a security freeze on your credit reports by contacting the following agencies.
National Credit Reporting Agencies Contact Information
Equifax P.O. Box 105788 Atlanta, GA 30348 1-888-298-0045 www.equifax.com | Experian P.O. Box 9554 Allen, TX 75013 1-888-397-3742 www.experian.com | TransUnion P.O. Box 2000 Chester, PA 19016 1-833-799-5355 |
Obtain Your Credit Report
You should also monitor your credit reports. You may periodically obtain your credit reports from each of the national consumer reporting agencies. In addition, under federal law, you are entitled to one free copy of your credit report every 12 months from each of the three nationwide consumer reporting agencies listed above. You may obtain a free copy of your credit report by going to www.AnnualCreditReport.com or by calling (877) 322-8228. You also may complete the Annual Credit Report Request Form available from the FTC at https://www.consumer.ftc.gov/sites/www.consumer.ftc.gov/files/articles/pdf/pdf-0093-annual-report-request-form.pdf and mail it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. You may also contact any of the three major consumer reporting agencies to request a copy of your credit report. You may be able to obtain one or more (depending on the state) additional copies of your credit report, free of charge. You must contact each of the credit reporting agencies directly.
If you discover inaccurate information or a fraudulent transaction on your credit report, you have the right to request that the consumer reporting agency delete that information from your credit report file.
Fraud Alerts
You may want to consider placing a fraud alert on your credit report. An initial fraud alert is free and will stay on your credit file for one year. The alert informs creditors of possible fraudulent activity within your report and requests that the creditor contact you prior to establishing any new accounts in your name. To place a fraud alert on your credit report, contact any of the three national credit reporting agencies using the contact information listed above. As soon as one credit bureau confirms the fraud alert, they will notify the others. Additional information is available at www.annualcreditreport.com.
Security Freeze
You have the ability to place a security freeze on your credit report at no cost to you. A security freeze is intended to prevent credit, loans and services from being approved in your name without your consent. To place a security freeze on your credit report, you may be able to use an online process, an automated telephone line, or a written request to all three of the credit reporting agencies listed above. The following information must be included when requesting a security freeze (note that if you are requesting a credit report for your spouse, this information must be provided for him/her as well): (1) full name, with middle initial and any suffixes; (2) Social Security number; (3) date of birth; (4) current address and any previous addresses for the past five years; (5) a legible copy of a government-issued identification card, (6) proof of current address, such as a legible copy of a recent utility bill or bank or insurance statement, (7) a legible copy of a recent W-2, pay stub, or Social Security card, and (8) if you are a victim of identity theft, a copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft. It is essential that each copy be legible, display your name and current mailing address, and the date of issue. Under federal law, you cannot be charged to place, lift, or remove a security freeze.
After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place, you will need it if you choose to lift the freeze.
Protecting Your Medical Information
We have no information to date indicating that your medical information involved in this incident was or will be used for any unintended purposes. As a general matter, however, the following practices can help to protect you from medical identity theft.
· Only share your health insurance cards with your health care providers and other family members who are covered under your insurance plan or who help you with your medical care.
· Review your “explanation of benefits statement” which you receive from your health insurance company. Follow up with your insurance company or care provider for any items you do not recognize. If necessary, contact the care provider on the explanation of benefits statement and ask for copies of medical records from the date of the potential access (noted above) to current date.
· Ask your insurance company for a current year-to-date report of all services paid for you as a beneficiary. Follow up with your insurance company or the care provider for any items you do not recognize.
Additional Helpful Information
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (FTC) recommends that you check your credit reports periodically. Checking your credit report periodically can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information is being misused, call your local law enforcement agency and file a police report. Be sure to obtain a copy of the police report, as many creditors will want the information it contains to absolve you of the fraudulent debts. You may also file a complaint with the FTC by contacting them at the information provided above. This notice was not delayed as a result of a law enforcement investigation.
If your personal information has been used to file a false tax return, to open an account or to attempt to open an account in your name, or to commit fraud or other crimes against you, you may file a police report in the city in which you currently reside.
NOTICE OF CYBER INCIDENT
September 4, 2026
In connection with a July ransomware attack, Beaver County Behavioral Health (“BCBH”) has determined that there was unauthorized access to, and acquisition of, protected health information related to individuals who received services from BCBH. We take this matter very seriously because of our commitment to the privacy and security of all information we maintain. We are providing this notice to inform potentially impacted individuals and suggest ways that individuals can protect their information.
What Happened
Beginning on July 8, 2026, BCBH detected suspicious activity on our computer network. As soon as we learned this, we began working to investigate and determine the scope of the incident. We also reported this incident to federal law enforcement and worked with nationally recognized third-party cybersecurity and data forensics consultants. As part of the ongoing investigation, we determined that there was unauthorized access to BCBH’s network. During that time, the cyber criminals copied certain data from our network, which included protected health information.
We are conducting a thorough review of the impacted data to establish what information may have been involved, who may have been affected, and where those people reside so that we can provide notice. Upon completing our review, we will provide the required written notice to individuals. On September 4, 2026, BCBH mailed notification letters to the identified impacted individuals to date.
What Information Was Involved
Although the investigation is still ongoing, at this time and based upon our preliminary review we have determined that the protected health information contained information related to individuals who have received or are currently receiving services from BCBH. To date, we have determined that the following types of information were affected: name, date of birth, Social Security number, driver’s license number, dates of services, individual case identifying number, medical or health information, diagnosis/treatment information, healthcare provider name, medications, insurance identification number or insurance claims information and/or information related to services provided by BCBH.
What We Are Doing About It
To further enhance our security and to help prevent similar occurrences in the future, we have taken or will be taking the following steps:
1.Deployed software to enhance detection and accelerate response to cyber incidents;
2.Conducted enterprise-wide password resets;
3.Communicating with all staff regarding cyber threats and security; and
4.Continuing to take steps to further bolster our cyber defenses.
Additionally, BCBH notified the United States Department of Health and Human Services.
What You Can Do
We recommend that you take the following preventative measures to help detect and mitigate any misuse of your information:
- Remain vigilant for incidents of fraud and identity theft by regularly reviewing your account statements, free credit reports, and Explanation of Benefits (EOB) forms for any unauthorized or suspicious activity. If you notice any health care services listed in your EOB that you did not receive, you should contact your health plan or doctor. Information on additional ways to protect your information, including how to obtain a free credit report and free security freeze, can be found at the end of this notice.
- Report any incidents of suspected identity theft to your local law enforcement, state Attorney General, and the major credit bureaus.
- Remain vigilant for incidents of fraud and identity theft by regularly reviewing your account statements, free credit reports, and Explanation of Benefits (EOB) forms for any unauthorized or suspicious activity. If you notice any health care services listed in your EOB that you did not receive, you should contact your health plan or doctor. Information on additional ways to protect your information, including how to obtain a free credit report and free security freeze, can be found at the end of this notice.
For More Information
The privacy and security of your information is very important to BCBH, and we remain committed to protecting it. If you have any questions or concerns about this incident, you may call us at 724-891-2827, option 0, between 8:00 am to 4:30 pm, Monday through Friday, excluding major holidays.
MORE INFORMATION ABOUT IDENTITY THEFT AND WAYS TO PROTECT YOURSELF
Visit https://www.experian.com/blogs/ask-experian/category/fraud-and-identity-theft/ for general information regarding identity protection. You can obtain additional information about fraud alerts, security freezes, and preventing identity theft from the consumer reporting agencies listed below and the Federal Trade Commission (FTC) by calling its identity theft hotline: 877-438-4338; TTY: 1-866-653-4261. They also provide information online at https://consumer.ftc.gov/features/identity-theft. The FTC’s address is: Federal Trade Commission, Division of Privacy and Identity Protection, 600 Pennsylvania Avenue, NW, Washington, DC 20580. You have the ability to place a security freeze on your credit reports by contacting the following agencies.
National Credit Reporting Agencies Contact Information
Equifax
P.O. Box 105788
Atlanta, GA 30348
1-888-298-0045
www.equifax.com
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com
TransUnion
P.O. Box 2000
Chester, PA 19016
1-833-799-5355
www.transunion.com
Obtain Your Credit Report
You should also monitor your credit reports. You may periodically obtain your credit reports from each of the national consumer reporting agencies. In addition, under federal law, you are entitled to one free copy of your credit report every 12 months from each of the three nationwide consumer reporting agencies listed above. You may obtain a free copy of your credit report by going to www.AnnualCreditReport.com or by calling (877) 322-8228. You also may complete the Annual Credit Report Request Form available from the FTC at https://www.consumer.ftc.gov/sites/www.consumer.ftc.gov/files/articles/pdf/pdf-0093-annual-report-request-form.pdf and mail it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. You may also contact any of the three major consumer reporting agencies to request a copy of your credit report. You may be able to obtain one or more (depending on the state) additional copies of your credit report, free of charge. You must contact each of the credit reporting agencies directly.
If you discover inaccurate information or a fraudulent transaction on your credit report, you have the right to request that the consumer reporting agency delete that information from your credit report file.
Fraud Alerts
You may want to consider placing a fraud alert on your credit report. An initial fraud alert is free and will stay on your credit file for one year. The alert informs creditors of possible fraudulent activity within your report and requests that the creditor contact you prior to establishing any new accounts in your name. To place a fraud alert on your credit report, contact any of the three national credit reporting agencies using the contact information listed above. As soon as one credit bureau confirms the fraud alert, they will notify the others. Additional information is available at www.annualcreditreport.com.
Security Freeze
You have the ability to place a security freeze on your credit report at no cost to you. A security freeze is intended to prevent credit, loans and services from being approved in your name without your consent. To place a security freeze on your credit report, you may be able to use an online process, an automated telephone line, or a written request to all three of the credit reporting agencies listed above. The following information must be included when requesting a security freeze (note that if you are requesting a credit report for your spouse, this information must be provided for him/her as well): (1) full name, with middle initial and any suffixes; (2) Social Security number; (3) date of birth; (4) current address and any previous addresses for the past five years; (5) a legible copy of a government-issued identification card, (6) proof of current address, such as a legible copy of a recent utility bill or bank or insurance statement, (7) a legible copy of a recent W-2, pay stub, or Social Security card, and (8) if you are a victim of identity theft, a copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft. It is essential that each copy be legible, display your name and current mailing address, and the date of issue. Under federal law, you cannot be charged to place, lift, or remove a security freeze.
After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place, you will need it if you choose to lift the freeze.
Protecting Your Medical Information
We have no information to date indicating that your medical information involved in this incident was or will be used for any unintended purposes. As a general matter, however, the following practices can help to protect you from medical identity theft.
•Only share your health insurance cards with your health care providers and other family members who are covered under your insurance plan or who help you with your medical care.
•Review your “explanation of benefits statement” which you receive from your health insurance company. Follow up with your insurance company or care provider for any items you do not recognize. If necessary, contact the care provider on the explanation of benefits statement and ask for copies of medical records from the date of the potential access (noted above) to current date.
•Ask your insurance company for a current year-to-date report of all services paid for you as a beneficiary. Follow up with your insurance company or the care provider for any items you do not recognize.
Additional Helpful Information
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (FTC) recommends that you check your credit reports periodically. Checking your credit report periodically can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information is being misused, call your local law enforcement agency and file a police report. Be sure to obtain a copy of the police report, as many creditors will want the information it contains to absolve you of the fraudulent debts. You may also file a complaint with the FTC by contacting them at the information provided above. This notice was not delayed as a result of a law enforcement investigation.
If your personal information has been used to file a false tax return, to open an account or to attempt to open an account in your name, or to commit fraud or other crimes against you, you may file a police report in the city in which you currently reside.
Equifax P.O. Box 105788 Atlanta, GA 30348 1-888-298-0045 | Experian P.O. Box 9554 Allen, TX 75013 1-888-397-3742 | TransUnion P.O. Box 2000 Chester, PA 19016 1-833-799-5355 |